Quality Control & Complaints Manager

CK Group
On application
Closing date
8 Mar 2024

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Quality Control
Contract Type
Full Time

Job Details

CK Group is recruiting for a Quality Control & Complaints Manager to join a global chemical manufacturing company at their facilities located in Durham on an initial 1 year contract to cover maternity leave.

The Company:

Our client is leading chemical manufacture specialising in producing thermoplastic products and exports them globally.


Salary will be discussed on application.


This Quality Control & Complaints Manager position is located in Durham, UK.

Quality Control & Complaints role:

Reporting to the Process & Quality Manager you will be responsible for leading, managing and controlling all QC activities for both raw materials and finished products.

You will additionally be responsible for:
  • Day to day management of a team of Analysts.
  • Ensure that all products are safely released from site and any out of specification products are identified and quarantined.
  • Lead the customer complaints process and ensure all customer complaints and fully investigated.

Your Background:

To be considered for this position, you will have the following qualifications, skills and experience:
  • Qualification in a scientific subject.
  • Experience working at management level within a laboratory environment.
  • Good leadership and management skills.
  • Good communication skills with the ability to communicate with staff, management and stakeholders.

  • Pension – salary sacrifice option available. Company pay 9%, employee pays 6%
  • Death in Service – 6 x salary if have financial dependants, 4 x salary if no financial dependants
  • Discounted BUPA membership
  • Employee Discount Scheme
  • Employee Assistance Programme
  • Free Will Writing / discounted for partners


It is essential that applicants hold entitlement to work in the UK. Please quote job reference 56594 in all correspondence.


Find the career you always dreamed of

We are the CK Group, the UK’s specialist in scientific, clinical and technical recruitment.

We have 4 brands:  

  • CK Science is the leading independent scientific recruitment consultancy.
  • CK Clinical is an established leader in the clinical research and drug development sectors
  • CK Technical specialises in jobs for Engineers and IT professionals
  • CK QLS finds roles for high calibre professionals working in the science and technology sectors in Switzerland.

Over the last 28 years we have found jobs for thousands of high calibre scientists in the scientific, chemical, waste, biotechnology and pharmaceutical industries. By working with us to find your next job, you will get access to the best scientific vacancies in the UK, Europe and the rest of the world.

We are proud to be working with 18 out of the world’s top 20 scientific organisations.

We can help you find your dream job.


Company info
+44 (0)1246 457700
CK Group
Westwick House
The Bridge Business Centre
Beresford Way
S41 9FG

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