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Product Operations Manager

Hyper Recruitment Solutions
Not specified
Closing date
28 Dec 2022

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Contract Type
Full Time

Job Details

We are currently looking for a Product Operations Manager to join a global biotechnology company based in the Cambridge area. As the Product Operations Manager you will be responsible for ensuring that in-vitro diagnostic (IVD) activities are developed and delivered in a manner that is commercially effective, value driven and focussed on the patient.


Your duties as the Product Operations Manager will be varied however the key duties and responsibilities are as follows:

Define and plan the delivery of the objectives, goals and targets of the operations department.
Manage and supervise the lab team in line with the achievement of strategic and operational goals.
Promote effective and efficient use of available tools, technologies and other resources with a focus on value, impact and relevance of outcomes to both the business and the patient.

Customer Liaison and Communications
Promote a customer-focused operational policy taking account of broad stakeholder needs (internal and external) and in particular partner laboratories, patients, and healthcare professionals.
Provide direct field support to partner laboratories, travelling to site as needed, in order to equip them with the skills and expertise necessary to deliver a high-quality test service.

Market Surveillance & Vigilance
Together with the regulatory and quality functions, validate and manage vigilance incidents, IVD issues and related corrective actions.
Promote engagement and dialogue with users of products to maintain focus on proactive and preventative assessment & surveillance activities while ensuring reactive issues are addressed effectively and in a timely manner.
Contribute to the development of annual plans for reactive and proactive market surveillance activities based on inputs from end users, the team, and other market analysis activities.

Quality Management & Regulatory Affairs
Ensure that the procedures and policies of the Quality Management System (QMS) are maintained, deployed, and adhered to in all activities executed.
Contribute to implementing, updating, adapting Standard Operating Procedures (SOPs) and other QMS documentation.
Participate in any relevant internal audits including the identification and implementation of any required corrective actions.

Work with the marketing function, to ensure that proposed market actions on products are robust, consistent, and effective and appropriate in reference to legal and regulatory stipulations.
Support the finance function, by liaising with suppliers and customers on purchase requests and order fulfilment.


To be successful in your application to this exciting opportunity as the Product Operations Manager we are looking to identify the following on your profile and past history:

1. Postgraduate qualification in a relevant scientific, life-sciences, engineering or related discipline.
2. At least 4 years' experience in an IVD operational management role.
3. At least 2 years' experience in supervisory/people management role.
4. In depth knowledge of IVD development and commercial delivery.
5. Prior laboratory management experience.
6. RNA handling and RT-qPCR experience.
7. Broad knowledge of molecular biology techniques.
8. Experience of working within an ISO13485 or similar regulated environment.
9. Up to date knowledge of IVD regulatory pathway in UK, EU and US.
10. Strong project management skills - track record in planning and executing complex projects.


Hyper Recruitment Solutions is a specialist and highly compliant recruitment consultancy dedicated to the Science and Technology sectors.

Hyper Recruitment Solutions (HRS), founded and run by Ricky Martin and in partnership with Lord Alan Sugar, has a wealth of recruitment expertise as well as compliance and commercial awareness. We offer a range of permanent, temporary and contract staff.

Our vision is to provide recruitment solutions which will assist in the improvement and quality of life for all. To do so, HRS will focus on the support of sectors whose primary focus is in making the world a better place. This could be working for a Pharmaceutical company who is developing new and existing therapeutics or an FMCG business who is making the latest consumer products in a sustainable and efficient way. We want to provide a service to those areas of actual need which will have an impact on us all.

We provide services across a broad range of industries including the following specialist sectors:

• Biotechnology
• Pharmaceutical
• Medical Device
• Clinical Research
• Food / FMCG
• Engineering
• Science

With all jobseekers we are looking to form close relationships where we can offer you the most accurate and useful advice. We intend to not only find and present the most ideal career options to you, but we want to provide advice on the entire recruitment process. We are a business who listens and advises and as shown on our website we have a clear ‘candidate commitment’ to ensure your search is in the most professional and capable hands. Some of the key areas we focus on include:

• Quality Assurance (including Qualified Persons)
• Clinical Research (all phases and therapeutic fields)
• Bioinformatics
• Research & Development
• Consumer Insight and Sensory
• Lean and Continuous Improvement
• Engineering (all disciplines)
• Manufacturing, Scale up and Technology Transfer
• Packaging and Sustainability 
• Medical Affairs
• Sales and Business Development
• Information Systems & Technology
• Executive Appointments

HRS has been awarded membership to the REC (Recruitment and Employment Confederation) and APSCo (Association of Professional Staffing Companies). This is to assure all clients and candidates that our processes and practices comply with all relevant government and recruitment industry regulations.

Lord Sugar, Ricky Martin and everyone at HRS look forward to working with you. Please do not hesitate to visit our website or contact us via
Telephone: 02032 255 120

Or any of the social media routes below: 
Linked in
Google +

Company info
0203 910 2980
Amshold House
Goldings Hill

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