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Technical Support and Training Specialist UK

Hyper Recruitment Solutions
Not specified
Closing date
10 Jun 2022

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Contract Type
Full Time
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Job Details

We are currently looking for a Technical Support and Training Specialist UK to join a leading biotech company based in the Surrey area. As the Technical Support and Training Specialist UK you will be responsible to provide scientific, technical and training support to Customers and Staff. The role will cover our research, clinical and cell analysis portfolio.


Your duties as the Technical Support and Training Specialist UK will be varied however the key duties and responsibilities are as follows:

1. You will answer enquiries, provide technical support, investigate and trouble-shoot as well as resolve complaints and collect and analyse data.

2. The Technical Support and Training Specialist will also provide product and application training for the company's customers and staff at their UK training facility.

3. Another duty will be to handle customer complaints in a professional and timely manner and to work with the company's sales, service, marketing and support teams to ensure customer satisfaction.

4. The role will be based at the UK office in Bisley but you may have occasional travel to UK customer sites or to international training hubs within the firm's business worldwide.


To be successful in your application to this exciting opportunity as the Technical Support and Training Specialist UK we are looking to identify the following on your profile and past history:

1. The ideal candidate will have a MSc/PhD in natural science (biology, biotechnology, medicine) or a comparable scientific qualification.

2. It will be essential for the candidate to have worked in different biological fields such as cell biology, immunology, haematology, neurology or stem cells.

Key Words: Technical | Support | Training Specialist | Biotechnology | Biology | Medicine | Immunology | Haematology | Neurology |


Hyper Recruitment Solutions is a specialist and highly compliant recruitment consultancy dedicated to the Science and Technology sectors.

Hyper Recruitment Solutions (HRS), founded and run by Ricky Martin and in partnership with Lord Alan Sugar, has a wealth of recruitment expertise as well as compliance and commercial awareness. We offer a range of permanent, temporary and contract staff.

Our vision is to provide recruitment solutions which will assist in the improvement and quality of life for all. To do so, HRS will focus on the support of sectors whose primary focus is in making the world a better place. This could be working for a Pharmaceutical company who is developing new and existing therapeutics or an FMCG business who is making the latest consumer products in a sustainable and efficient way. We want to provide a service to those areas of actual need which will have an impact on us all.

We provide services across a broad range of industries including the following specialist sectors:

• Biotechnology
• Pharmaceutical
• Medical Device
• Clinical Research
• Food / FMCG
• Engineering
• Science

With all jobseekers we are looking to form close relationships where we can offer you the most accurate and useful advice. We intend to not only find and present the most ideal career options to you, but we want to provide advice on the entire recruitment process. We are a business who listens and advises and as shown on our website we have a clear ‘candidate commitment’ to ensure your search is in the most professional and capable hands. Some of the key areas we focus on include:

• Quality Assurance (including Qualified Persons)
• Clinical Research (all phases and therapeutic fields)
• Bioinformatics
• Research & Development
• Consumer Insight and Sensory
• Lean and Continuous Improvement
• Engineering (all disciplines)
• Manufacturing, Scale up and Technology Transfer
• Packaging and Sustainability 
• Medical Affairs
• Sales and Business Development
• Information Systems & Technology
• Executive Appointments

HRS has been awarded membership to the REC (Recruitment and Employment Confederation) and APSCo (Association of Professional Staffing Companies). This is to assure all clients and candidates that our processes and practices comply with all relevant government and recruitment industry regulations.

Lord Sugar, Ricky Martin and everyone at HRS look forward to working with you. Please do not hesitate to visit our website or contact us via
Telephone: 02032 255 120

Or any of the social media routes below: 
Linked in
Google +

Find Us
0203 910 2980
Amshold House
Goldings Hill
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