Customer Service Associate (Spanish / Portuguese)

CK Group are recruiting for a Spanish and Portuguese Speaking Customer Service Associate to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.

Salary:
Up to £14.83 per hour PAYE, depending upon experience.

Spanish and Portuguese speaking Customer Service Associate Role:
• Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
• Receive orders and enter them in SAP system, handle backorders and returns for customers, monitor all open orders.
• Handle customer routine complaints and disputes.
• Receive and resolve internal ad-hoc inquiries.
• Support internal and external audits.

Your Background:
• Spanish and Portuguese language required
• Excellent communication skills.
• Excellent organisational skills & attention to detail.
• Excellent computer skills (MS Office).
• SAP knowledge is advantageous .

Company:
Our client is the world's number one drug development, delivery and supply partner.

Location:
This Customer Service Associate role will be based at our clients site in Chester, Cheshire.

Apply:
For more information or to apply for this Spanish and Portuguese Speaking Customer Service Associate position, please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk quoting job ref 52193.

It is essential that applicants hold entitlement to work in the UK.