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Field Application Specialist

CK Group
Closing date
16 Sep 2021

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Job Details

CK Group are recruiting for a Field Application Specialist to join a biotechnology group on a permanent basis. As a Field Application Specialist, you will be in direct contact with NHS, Private and Distribution accounts within your territory and will log, track and maintain ongoing technical support enquires.

The Company:

Our client is an international specialist in infectious disease, with a diverse product range in oncology, microbiology, haematology and serology testing.



Field based in and around the London area.

Field Application Specialist Role:
Your main duties will be to:
  • Manage and resolve Tech Support Enquiries received from the territory.
  • Provide expert technical support and problem solving for customers and key accounts.
  • Coordinate and perform customer site trainings and demonstrations.
  • Identify, document, and communicate customer complaints and concerns to management.
  • Help achieve the company goals for revenue and profit per annum through customer retention and development.
  • Customer facing/on site activities 60% of time or greater. Overnight stays as required.

Your Background:
The ideal candidate for this role will have:
  • A relevant field PhD qualification (not essential but highly desirable).
  • 2 years minimum relevant lab experience.
  • Experience in a customer interaction role by email, phone and in person.
  • High level of molecular biology (PCR/qPCR) technical competence.
  • Full driving license.

For more information or to apply for this Field Application Specialist position, please contact Phoebe Walker on 01246457737 or email, quoting job ref 51466.

It is essential that applicants hold entitlement to work in the UK.


Find the career you always dreamed of

We are the CK Group, the UK’s specialist in scientific, clinical and technical recruitment.

We have 4 brands:  

  • CK Science is the leading independent scientific recruitment consultancy.
  • CK Clinical is an established leader in the clinical research and drug development sectors
  • CK Technical specialises in jobs for Engineers and IT professionals
  • CK QLS finds roles for high calibre professionals working in the science and technology sectors in Switzerland.

Over the last 28 years we have found jobs for thousands of high calibre scientists in the scientific, chemical, waste, biotechnology and pharmaceutical industries. By working with us to find your next job, you will get access to the best scientific vacancies in the UK, Europe and the rest of the world.

We are proud to be working with 18 out of the world’s top 20 scientific organisations.

We can help you find your dream job.

Find Us
+44 (0)1246 457700
CK Group
Westwick House
The Bridge Business Centre
Beresford Way
S41 9FG
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