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Product Support / Technical Specialist (Engineering)

Employer
Hyper Recruitment Solutions
Location
Birmingham
Salary
Dependent on experience
Closing date
1 Aug 2021
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Job Details

Are you an experienced Field Service Engineer / Technical Specialist looking for an exciting new job opportunity?

We are currently looking for a Product Support / Technical Specialist (Engineering) to join a global healthcare organisation to cover the Midlands area (Birmingham and Stoke on Trent area).

This exciting position sits within the Technical Services group with a mission to provide technical support for varied electrical/mechanical medical equipment. With exciting plans for future equipment launches in the pipeline and strong R&D investment in the product portfolio, you will be coming in to the Technical support team at an opportune time to support significant growth within key business accounts across your territory and the UK.

KEY DUTIES AND RESPONSIBILITIES:

Your duties as the Product Support / Technical Specialist Engineer will be varied however the key duties and responsibilities are as follows:

1. Reporting to the Regional Technical Manager, you will be part of a cross-functional team of experts that helps laboratories develop innovative solutions by making testing simpler and more cost-effective. You will provide preventative, corrective, modification, installation & out of hours support to customers on specified products ranging from large to medium sized equipment.

2. You will monitor and act appropriately upon key metrics to provide an effective and efficient service in key NHS/University laboratories and private service providers. You will provide on-site and office-based customer training.

3. You will possess a confident working approach. Customer focused, you will be capable of representing the company in a positive manner at client sites that enhances the reputation and professionalism of the company. You will excel in building productive customer relationships in a complex matrix environment.


ROLE REQUIREMENTS:

To be successful in your application to this exciting opportunity as Product Support / Technical Specialist we are looking to identify the following on your profile and past history:

1. You will be qualified to an HNC/HND level or above in electrical or electronic engineering. Other relevant scientific qualifications / subjects would also be desirable.

2. You will ideally have a background working at a component level and have progressively built up your expertise to systems level in any of these industries: biomedical engineering, industrial engineering, automation and aerospace

3. The successful candidate will ideally have significant field service experience working on diagnostic equipment within the healthcare sector, particularly in automated laboratory pathology systems and associated data management systems.


Key Words: Service Engineer | Installations Specialist | Product Support | Healthcare | Diagnostics | Engineer | Electronics | Electrical | Engineering | Laboratory | Installations | Medical Device | Technical Specialist


Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.


Company

Hyper Recruitment Solutions is a specialist and highly compliant recruitment consultancy dedicated to the Science and Technology sectors.

Hyper Recruitment Solutions (HRS), founded and run by Ricky Martin and in partnership with Lord Alan Sugar, has a wealth of recruitment expertise as well as compliance and commercial awareness. We offer a range of permanent, temporary and contract staff.

Our vision is to provide recruitment solutions which will assist in the improvement and quality of life for all. To do so, HRS will focus on the support of sectors whose primary focus is in making the world a better place. This could be working for a Pharmaceutical company who is developing new and existing therapeutics or an FMCG business who is making the latest consumer products in a sustainable and efficient way. We want to provide a service to those areas of actual need which will have an impact on us all.

We provide services across a broad range of industries including the following specialist sectors:

• Biotechnology
• Pharmaceutical
• Medical Device
• Clinical Research
• CMO / CRO
• Food / FMCG
• Engineering
• Science

With all jobseekers we are looking to form close relationships where we can offer you the most accurate and useful advice. We intend to not only find and present the most ideal career options to you, but we want to provide advice on the entire recruitment process. We are a business who listens and advises and as shown on our website we have a clear ‘candidate commitment’ to ensure your search is in the most professional and capable hands. Some of the key areas we focus on include:


• Quality Assurance (including Qualified Persons)
• Clinical Research (all phases and therapeutic fields)
• Bioinformatics
• Research & Development
• Consumer Insight and Sensory
• Lean and Continuous Improvement
• Engineering (all disciplines)
• Manufacturing, Scale up and Technology Transfer
• Packaging and Sustainability 
• Medical Affairs
• Sales and Business Development
• Information Systems & Technology
• Executive Appointments


HRS has been awarded membership to the REC (Recruitment and Employment Confederation) and APSCo (Association of Professional Staffing Companies). This is to assure all clients and candidates that our processes and practices comply with all relevant government and recruitment industry regulations.

Lord Sugar, Ricky Martin and everyone at HRS look forward to working with you. Please do not hesitate to visit our website www.hyperec.com or contact us via
Telephone: 02032 255 120
Email:info@hyperec.com


Or any of the social media routes below: 
Twitter
Facebook
Linked in
Google +

Find Us
Website:
Telephone
0203 910 2980
Location
Amshold House
Goldings Hill
Loughton,
Essex
IG102RW
GB
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