Medical Information Officer

CK Group
£20 per hour PAYE
12 May 2021
19 May 2021
Lucy Stendall
Contract Type
Full Time
CK Group are recruiting for a Medical Information Officer to join a company in the healthcare industry at their site based in Harlow on a contract basis for 3 months.


Our client is a global leader within the pharmaceutical industry.

This Medical Information Officer role will be based at our clients site in Harlow, Greater London.

Up to £20 per hour PAYE.

Medical Information Officer Role:
  • Provide a high quality medical information enquiry handling service by responding to medical queries on products and devices across our vast portfolio.
  • Recognise adverse events and product complaints, handling and reporting these in strict compliance as per company’s SOPs/WIs.
  • Understand and manage the customer expectations in providing information within agreed deadlines, ensuring that information provided conforms to the ABPI Code of Practice.
  • Create and maintain product standard letters, FAQs, Data on File (DOF) and departmental databases.
  • Keep up to date and comply with relevant company SOPs and WIs, regulations and code of practices.

Your Background:
  • Excellent communication skills, ideally in a customer facing role, customer services background.
  • Excellent written skills.
  • Good understanding of general science terms.
  • Ideally Life Science degree.
  • Advantage if the candidate has worked in a hospital setting or pharmacy.
  • Working/communicating with patients so the candidate needs to understand medical terms, interpret complex medical terms to translate to a patient.
  • Ability to identify adverse events.

For more information or to apply for this Medical Information Officer position, please contact CK Group, quoting job ref 50600.

It is essential that applicants hold entitlement to work in the UK.

Please note that the successful applicant will be required to engage via an FCSA-accredited and CK-approved umbrella company and the rate of pay indicated is an umbrella rate.

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