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Support Desk Analyst

Employer
CK Group
Location
St Helen's
Salary
£23,000 per annum
Closing date
4 Feb 2021

View more

Sector
Information Science
Contract Type
Permanent
Hours
Full Time

Job Details

CK Technical are recruiting for a 1st Line Support Desk Analyst to join an IT support provider at their site based in St Helens on a permanent basis.

The Company:

Our client is a managed service provider that offers technical support and cloud, ERP and CRM consulting.

Location:
This Support Desk Analyst role is located in St Helens.

Support Desk Analyst Role:
Responsibilities will include:
  • 1st line technical support via service desk.
  • Resolving customer issues within service level guidelines.
  • Gathering relevant information from initial call/contact to ensure most efficient troubleshooting.
  • Managing internal escalations in a timely manner.

Your Background:
The ideal candidate for this position will have:
  • Experience in Office 365, Windows server technologies and back up technologies is required.
  • Experience in a similar role is highly desirable.
  • Previous experience working for a managed service provider would also be highly desirable.

The role is based on 37.5 hours per week. This is shift-based to provide support between 08:00 and 17:30. A driving license and access to a permanent reliable vehicle is also required.

Apply:
For more information or to apply for this Support Desk Analyst position, please contact CK Group, quoting job ref 49547.

It is essential that applicants hold entitlement to work in the UK.

Company

Find the career you always dreamed of

We are the CK Group, the UK’s specialist in scientific, clinical and technical recruitment.

We have 4 brands:  

  • CK Science is the leading independent scientific recruitment consultancy.
  • CK Clinical is an established leader in the clinical research and drug development sectors
  • CK Technical specialises in jobs for Engineers and IT professionals
  • CK QLS finds roles for high calibre professionals working in the science and technology sectors in Switzerland.

Over the last 28 years we have found jobs for thousands of high calibre scientists in the scientific, chemical, waste, biotechnology and pharmaceutical industries. By working with us to find your next job, you will get access to the best scientific vacancies in the UK, Europe and the rest of the world.

We are proud to be working with 18 out of the world’s top 20 scientific organisations.

We can help you find your dream job.

ckscience.co.uk

Company info
Website
Telephone
+44 (0)1246 457700
Location
CK Group
Westwick House
The Bridge Business Centre
Beresford Way
Chesterfield
S41 9FG
GB

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