Product Support Team Lead

Recruiter
CK Group
Location
Dundee
Salary
£30000 - £34000 per annum
Posted
27 Oct 2020
Closes
24 Nov 2020
Ref
49167
Contact
Georgia Bernard
Contract Type
Contract
Hours
Full Time
CK Science are recruiting for a Product Support Team Lead to join a leading biotechnology company based in Dundee on a 12 month fixed term contract basis.

Product Support Team Lead Role:

Your main duties will be to:
  • Coordinate Complaint investigations, ensuring timely resolution to issues.
  • Assess reportability status of end user complaints.
  • Coordinate Supplier Corrective Action (SCARs).
  • Manage Post Market Surveillance Activities including product stability and participation within proficiency schemes.
  • Maintain and report to management on Complaint metrics and trends.

Your Background:
  • Bachelor's degree in a scientific discipline (or equivalent experience in a quality related field) is required.
  • Minimum of 3 years complaint handling background.
  • Experience in adverse event reporting processes.
  • IVD background.
  • Knowledge in the Medical Device Single Audit Program (MDSAP) and associated regulations/standards including IVDD.

Apply:
For more information or to apply for this Product Support Team Lead position, please contact Georgia Bernard on 0191 384 8906 or email gbernard@ckscience.co.uk, quoting job ref 49167.

It is essential that applicants hold entitlement to work in the UK.

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