Field Application Specialist

Recruiter
CK Group
Location
Glasgow
Salary
£35000 to £50000 per annum
Posted
24 Aug 2020
Closes
21 Sep 2020
Ref
48759
Contact
Phoebe Walker
Contract Type
Contract
Hours
Full Time
CK Technical are recruiting for Field Application Specialists to join a biotechnology company, in the field of diagnostics, on a 12 month fixed term contract basis.

Location:
Glasgow.

Salary:
£35,000 - £50,000 per annum, plus car allowance. Mid-level and Senior roles available.

Field Application Specialist Role:
As a Field Application Specialist you will be responsible for facilitating technical solutions for the company's customer base. This will involve demonstrating the value of the company's technology whilst also driving sales through technical interactions and supporting customers in the field.

Your main duties will be to:

- Manage and resolve Technical Support Enquiries received from your territory, from initial contact through to delivering the solution.
- Coordinate and perform customer site training's and demonstrations.
- Identify, document and communicate customer complaints and concerns to management.
- Help achieve company goals for revenue and profit per annum through customer retention and development.

Your Background:

- Relevant field PhD qualification (not essential but highly desirable).
- 2 years minimum relevant lab experience.
- Experience in a customer interaction role by email, phone and in person as the role will be over 60% customer facing.
- High level of molecular biology (PCR/qPCR) technical competence.

Apply:
For more information or to apply for this Field Application Specialist position, please contact CK Technical on 01246 457730 or email pwalker@cktechnical.co.uk, quoting job ref 48759.

It is essential that applicants hold entitlement to work in the UK.

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