Life Science Support Specialist

Location
Teddington
Salary
Competitive
Posted
10 May 2019
Closes
07 Jun 2019
Ref
J5631451
Contact
Despina Kefala
Contract Type
Permanent
Hours
Full Time
We are currently looking for a Life Science Support Specialist to join a leading Life Science company based in the Richmond area. As the Life Science Support Advisor, you will be responsible providing support to sales teams and the customer in order to drive sales.

KEY DUTIES AND RESPONSIBILITIES:

Your duties as the Life Science Support Specialist will be varied however the key duties and responsibilities are as follows:

1. Speak with customers over the phone to upsell and discuss promotion and new products, in order to support sales of the Cell Line portfolio.

2. Gain an understanding of the Cell Line portfolio to provide low level technical support where needed.

3. Work closely with Product Specialists and Sales teams to support with processing orders and generating quotations.

4. As the Life Science Support Specialist, you will also handle and customer complaints and issues.

ROLE REQUIREMENTS:

To be successful in your application to this exciting opportunity as the Life Science Support Specialist we are looking to identify the following on your profile and past history:

1. Relevant degree in a Life Science subject with a focus on Molecular Biology or Cell Biology.

2. Experience working with customers over the phone or face to face. Lab experience is advantageous but not essential.

3. A working knowledge and practical experience with Cell Biology, Cell Culture or Molecular Biology techniques is desirable.

Key Words: cell Biology, Cell Lines, Molecular Biology, Technical Support, Application Support, Life Science, Richmond, South East, Sales, Inside Sales, Customer Service.

Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer who are certified by Investors in People for talent development. We therefore welcome applications for any interested parties who fulfil the role requirements for this position. HRS is a company exclusively supporting the science and technology sectors, and is made up of a collaboration of recruitment professionals and scientists. We look forward to helping you with your next career moves.

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