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Customer Service Representative (Graduate Role)

Employer
Hyper Recruitment Solutions
Location
Hertford
Salary
£17000 to £21000 per annum
Closing date
10 May 2019

View more

Sector
Graduate, Biotechnology, Genomics, Sales
Contract Type
Permanent
Hours
Full Time

Job Details

Job Description:

HRS are currently looking for a Customer Service Representative has arisen within a leading Science company based in the Hertfordshire area. As the Customer Service Representative you will working within a small, motivated team to support customers across the UK with enquiries, quotations and issues.

KEY DUTIES AND RESPONSIBILITIES:

Your duties as the Customer Service Representative will be varied however the key duties and responsibilities are as follows:

1. Respond to sales and order enquiries, using administrative skills to produce quotations, input orders and raise invoices for products. You must investigate issues with orders and invoices in an efficient and professional manner

2. Use the E-commerce platforms, Salesforce.com and other operating systems to complete back office activities.

3. Support the Customer Service team with adhoc office support, front of house or hospitality tasks as required.

4. Build strong, lasting relationships with customers and other members of the wide commercial teams.

ROLE REQUIREMENTS:

To be successful in your application to this exciting opportunity as the Customer Service Representative we are looking to identify the following on your profile and past history:

1. A minimum of a BSc or BA level degree,for example, business, finance, biological sciences or other.

2. Able to communicate with customers in a clear and professional manner. Prior experience in a customer/admin position is not necessary but advantageous.

3. Enthusiastic personality and ability to work within a fast pasted environment.

Key Words: Administrative / Customer Service Representative / Technical Support / SalesForce / Life Science / Genomics / Sales / Biotechnology / Order Process / Secretarial / Back office / Invoice / Customer Service Specialist / Cambridge

Company

Hyper Recruitment Solutions is a specialist and highly compliant recruitment consultancy dedicated to the Science and Technology sectors.

Hyper Recruitment Solutions (HRS), founded and run by Ricky Martin and in partnership with Lord Alan Sugar, has a wealth of recruitment expertise as well as compliance and commercial awareness. We offer a range of permanent, temporary and contract staff.

Our vision is to provide recruitment solutions which will assist in the improvement and quality of life for all. To do so, HRS will focus on the support of sectors whose primary focus is in making the world a better place. This could be working for a Pharmaceutical company who is developing new and existing therapeutics or an FMCG business who is making the latest consumer products in a sustainable and efficient way. We want to provide a service to those areas of actual need which will have an impact on us all.

We provide services across a broad range of industries including the following specialist sectors:

• Biotechnology
• Pharmaceutical
• Medical Device
• Clinical Research
• CMO / CRO
• Food / FMCG
• Engineering
• Science

With all jobseekers we are looking to form close relationships where we can offer you the most accurate and useful advice. We intend to not only find and present the most ideal career options to you, but we want to provide advice on the entire recruitment process. We are a business who listens and advises and as shown on our website we have a clear ‘candidate commitment’ to ensure your search is in the most professional and capable hands. Some of the key areas we focus on include:


• Quality Assurance (including Qualified Persons)
• Clinical Research (all phases and therapeutic fields)
• Bioinformatics
• Research & Development
• Consumer Insight and Sensory
• Lean and Continuous Improvement
• Engineering (all disciplines)
• Manufacturing, Scale up and Technology Transfer
• Packaging and Sustainability 
• Medical Affairs
• Sales and Business Development
• Information Systems & Technology
• Executive Appointments


HRS has been awarded membership to the REC (Recruitment and Employment Confederation) and APSCo (Association of Professional Staffing Companies). This is to assure all clients and candidates that our processes and practices comply with all relevant government and recruitment industry regulations.

Lord Sugar, Ricky Martin and everyone at HRS look forward to working with you. Please do not hesitate to visit our website www.hyperec.com or contact us via
Telephone: 02032 255 120
Email:info@hyperec.com


Or any of the social media routes below: 
Twitter
Facebook
Linked in
Google +

Company info
Website
Telephone
0203 910 2980
Location
Amshold House
Goldings Hill
Loughton,
Essex
IG102RW
GB

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